LUCA support
Start with the right door.
Existing service, account question, or new project? These routes get your question to the right place without asking you to share sensitive records in a public form.
Your NEXUS workspace
If your organization uses a NEXUS workspace, sign in to use the support path available to your account.
Sign in to your workspaceSupport knowledge base
Sign in to your NEXUS workspace to look for product and account guidance before sending a request.
Open knowledge baseEmail the support team
Describe the affected service and a safe way to reach you. Do not email passwords or patient information.
Email supportCall LUCA
For a time-sensitive issue, call. If you have a service agreement, follow its named escalation route.
Or call (402) 741-3200Planning new work?
Use the contact page for a new Technology, Media, medical billing, or NEXUS conversation. It is not a support ticket or a place for patient information.
Book a call